Our success in ending hunger in San Francisco relies on the people who work for our organization. If you would like to be a part of building a community where nutritious food is available to all, please consider joining our team of talented and dedicated individuals.

We provide a comprehensive employee orientation, continuing education at workshops and seminars, a wide variety of employee activities throughout the year, and competitive salary - all in a supportive and dynamic environment. Thank you for your interest in our organization.

Associate Director of Programs

Database Administrator/Analyst

Food Drives and Events Coordinator

Raiser’s Edge Database Administrator

 

Job Status: Full-Time, Exempt

Department: Programs                                  
Reports to: Director of Programs
Supervises: 3 Programs Staff

PURPOSE OF POSITION: 
This full-time exempt position reports to the Director of Programs and is a member of the Programs Department management team that oversees the San Francisco Food Bank’s programming and public grant management. The growing department consists of 13 full-time and 9 part-time staff.  The position supervises three full-time staff: a program coordinator/analyst, program assistant and public benefits outreach coordinator. The position will be responsible for development and oversight of assigned programs, management of public contracts, monitoring and evaluation of programs, oversight of financial support to partner agencies and management of recently initiated public benefits outreach efforts targeted at the Food Stamps program.

DUTIES AND RESPONSIBILITIES

Program Development and Management

• Manage assigned programs and prepare for internal and external audits
• Develop new programs and oversee evolution of existing programs
• Ensure that participating individuals and agencies follow Food Bank policies/regulations and use Food Bank resources effectively
• Participate in annual and strategic planning

Contract/Grant/Budget Management

• Oversee development, management and public relations of assigned and prospective government contracts
• Manage relations for assigned government contracts and represent the organization, when appropriate, at private and public meetings and hearings
• Support finance and administration staff with invoicing, budgeting, financial oversight and reconciliation of government contracts
• Manage cash and in-kind grants to agencies participating in targeted programming
• Develop and manage program and project budgets

Program Monitoring and Evaluation

• Oversee departmental information management and reporting
• Develop and manage program monitoring and evaluation activities
• Manage citywide hunger study and other research as needed

Supervision

• Oversee selection, training, guidance and support of assigned personnel, including annual formal and informal evaluations
• Support inter- and intra-departmental communication and collaboration

Other

• Coordinate special requests and activities
• Represent the department and the Food Bank at relevant internal and external meetings, hearings, interviews and forums as requested and collaborate with appropriate private and public organizations to further our mission
• Perform other duties as assigned

QUALIFICATIONS

• Bachelor’s degree
• Six or more years of relevant experience, preferably in social services
• Program development and management experience
• Experience supervising multiple direct reports
• Experience managing government contracts
• Experience monitoring and evaluating programs
• Experience managing a significant research study preferred
• Experience managing databases and data on multiple programs
• Proficiency in Microsoft Office Suite
• Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment
• Significant analytical skills and attention to detail
• Excellent team player who also works well independently and has a positive attitude
• Excellent written and verbal communication skills, including comfort presenting in front of large groups
• Interest in hunger or food issues
• Bilingual preferred
• Experience with public benefits outreach preferred
• Knowledge of low-income San Francisco populations, service providers and faith-based organizations preferred
• Valid driver’s license

SALARY:  Competitive and based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and employer-paid retirement plan.  Generous holiday and vacation schedule.

Please submit cover letter and resume to:

Associate Director of Programs Hiring Committee
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org (using “Associate Director of Programs” in the subject line)

The San Francisco Food Bank is an Equal Opportunity Employer.

 

Job Title: Database Administrator/Analyst

Job Status: Full-Time, Non-Exempt

Department: Finance and Administration

Reports to: Information Systems Manager

SYSTEM OVERVIEW:

The San Francisco Food Bank uses Ceres as its primary database for general ledger, inventory, warehousing, receiving, distribution, A/R, A/P, agency relations, vendor/donor relations. “Ceres” is a set of custom objects layered on top of MS Dynamics – NAV to adapt standard commercial process to food-banking. Further customization has been done to adapt Ceres for innovations, processes and preferences particular to the San Francisco Food Bank. In FY 2010/2011, the San Francisco Food Bank will conduct a major upgrade to Ceres 2009. This upgrade will include moving from the NAV proprietary database to MS SQL, re-engineering customizations, and implementing a data warehouse including transaction records from the old and new systems.

PURPOSE OF POSITION:

Primary responsibility for configuring, administering, optimizing and maintaining SQL databases including Ceres and data warehouse. At direction of Information Systems Manager, document user requirements; design and implement SQL databases; design, configure and code reports, user interfaces, and procedures; develop testing protocols and user training documentation. At direction of Information Systems Manager, provide various types of support for other databases in the organization.

DUTIES AND RESPONSIBILITIES:

MS SQL Server

• Install, configure, maintain, backup, and restore MS SQL Server databases. Make recommendations on hardware and other infrastructure requirements.
  Navision/Ceres
• Assist Information Systems Manager in compiling local user requirements for Ceres 2009, which is an implementation of MS Dynamics – NAV 2009 customized for food banking.
  
• Receive training in NAV development sufficient to design and customize tables, reports, forms, dataports, and codeunits. Learn C/Side. Solution Development. Learn Jet Reports and Crystal Reports.
  
• Assist Information Systems Manager in configuration, customization and documentation of Ceres 2009 to meet priority user requirements. Assist in development of reports and spreadsheets to meet priority user requirements. Develop protocols to load current data into new system. Assist in user training.
  
• Provide Level 1 support to users for current version of Ceres and Ceres 2009.
  
• Ongoing monitoring of database to discover and remedy coding and logic errors.
  

Data Warehousing

• Provide technical expertise to support design of data warehouse solutions.
• Design and implement procedures and scripts for data extraction, transformation and loading into data warehouse.
  
• Design tables, views, queries and reports as needed to meet user requirements.
  

Other Databases

• Provide technical, design, configuration, reporting, administration, data validation and instructional support for other databases as assigned. These additional databases currently include Raiser’s Edge, Democracy In Action, and various custom databases built on MySQL, Drupal and Fox Pro.
  
• Provide Level 1 user support for query and reporting tools including MS Excel, MS Query, Crystal Reports.
  

Other

• Interface with vendors for support services
  
• Stay current with new developments in information technology. Assist with planning and make recommendations of hardware, software and methods to help San Francisco Food Bank better achieve its mission.
  
• Work collaboratively with the IS team, including cross-training to provide backup coverage for IS Manager and Network Administrator.
  
• Assist IS Manager on specific projects tied to our strategic goals and objectives.
  
• Other duties as assigned.

 

QUALIFICATIONS:

• Combination of experience and/or training sufficient to carry out specified duties and responsibilities. A minimum of 12 months FTE experience in MS SQL database administration.
  
• Demonstrated administrator-level knowledge of MS SQL 2005 or 2008 including T-SQL.
  
• Experience and/or training in the following areas are helpful, but not required.
  a. MS Business Solutions – NAV, Crystal Reports, Advanced MS Excel, Visual Studio .NET
  b. Data warehousing design, Develop and implement ETL scripts.
  c. Report design, Business analysis, Project management, ERP and CRM systems.
  
• Excellent customer service and communication skills. Ability to work with people of various backgrounds and on all levels of technical knowledge.
  
• Strong organizational, analytical and problem-solving skills.
• Ability to work independently with minimal supervision and prioritize work.
• Ability to follow oral and written directions.
  
• Ability to lift up to 50 lbs.

SALARY: Based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and employer-paid retirement plan. Generous holiday and vacation schedule.

Please submit cover letter and resume to:

Database Administrator/Analyst Search
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org

 

The San Francisco Food Bank is an Equal Opportunity Employer.

 

 

Job Status: Full-Time, Non-Exempt

Department:  Development                                                   

Reports to: Events & Food Drives Manager

 

PURPOSE OF POSITION: Work with the Events & Food Drives Manager to develop and implement strategies to increase community participation in food drives and other events.  Provide logistical support for seasonal and on-going food drives, help create fundraising campaign plans, and assist with event logistics.  Provide database and file management.

DUTIES AND RESPONSIBILITIES

Events and Food Drives                                                                        

• Coordinate food drive program.  Publish schedule of events, coordinate with appropriate departments, including volunteer services, communications and operations/warehouse, provide customer service to external food drive coordinators, and enter barrel actions.
• Coordinate outreach for food drives and events.  Create mailings and follow up with prospective donors to enroll congregations, companies, and schools in food drives while communicating the mission, goals and needs of the San Francisco Food Bank.  Fulfill requests for information via telephone conversations, in-person visits, and written and email correspondence.
• Provide logistical support for food drives and events.  Work with the Events & Food Drives Manager to develop and implement event plans, identify vendors or potential sponsors, and represent the San Francisco Food Bank at meetings and events, as requested.
• Work with the Events & Food Drives Manager to develop new fundraising and food raising campaigns.  Create, coordinate, and evaluate cause-related marketing promotions.
• Help to maintain the events section of the San Francisco Food Bank’s web site (www.sffoodbank.org ) and assist with marketing activities.
• Special projects as assigned.

Data Entry and Database Management  

• Manage scheduling of food collection barrel deliveries and pick-ups.  Work with warehouse management and drivers to ensure efficient processing of requests.  Generate orders, summary reports and results using Raisers Edge and MS Excel. 
• Coordinate gift acknowledgment process for food drives and events.  Use Raisers Edge, Winword and Excel to generate acknowledgment/thank you letters and other correspondence.  Ensure letters are produced, signed, and mailed promptly.  Maintain appropriate records and files.
• Maintain relevant food drive and events information in Raiser’s Edge database.  Maintain and produce barrel action summary reports, poundage reports, barrel pickup and delivery forms, list segmentation, file corrections and re-mailings, and scripting (querying) records.  Working within framework established by database administrator, keep donor records current and accurate. 
• Special projects as assigned.

QUALIFICATIONS

• Bachelors degree or equivalent experience.
• 2 years events coordination, fundraising or relevant experience.
• Strong PC skills including knowledge of MS Windows, Office and some database management experience.  Knowledge of Blackbaud Raiser's Edge is helpful.
• Excellent organizational, writing, and telephone skills.
• Availability to work some evenings and weekends.
• Ability to interact well with individuals (staff and volunteers) from a variety of socioeconomic backgrounds in a culturally diverse environment.
• Ability to work independently in a fast-paced and demanding environment using good judgment skills while providing quality customer service. 
• Ability to multi-task and prioritize projects.
• Valid California driver's license required.  Access to vehicle preferred.

 

SALARY RANGE: Competitive salary based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and employer-paid retirement plan. Generous holidays and vacation schedule.

Please submit cover letter and resume to:

Events & Food Drives Coordinator Search

San Francisco Food Bank

900 Pennsylvania Avenue

San Francisco, CA 94107

Fax: 415-282-1909

Email: jobs@sffb.org

 

The San Francisco Food Bank is an Equal Opportunity Employer.

  
Job Status: Full-Time, Non-exempt
Department: Development                    
Reports to: Annual Fund & Online Giving Manager
Supervises: Date Entry Clerk

PURPOSE OF POSITION:   The Raiser’s Edge Database Administrator (DBA) is responsible for the maintenance and proper use of The Raiser’s Edge database. The position manages all constituent and gift data entry as well as managing the retrieval process of information from the database including creation of reports, queries, exports, etc. The DBA is responsible for ensuring an effective backup process and providing effective Raiser’s Edge support to staff and consultants. The DBA also ensures that gifts are properly coded and communicated.

DUTIES AND RESPONSIBILITIES

• Maintain the overall integrity and quality of The Raiser’s Edge database according to mutually-agreed upon schedule and task list. Coordinate with IT staff to ensure back ups and other technical maintenance are effective and done on a regular basis.
• Implement and maintain security protocols in The Raiser’s Edge database system for all users.
• Upgrade The Raiser’s Edge on a regular basis. Lead all aspects of software version upgrades, including planning, project management, feature testing and business process redesign.
• Create and offer trainings for new and existing users as well as to all users when software updates occur. Review standard trainings (through Blackbaud or other) and make suggestions to specific staff as warranted.
• Document, review and update practices and procedures to increase efficiency and enhance performance of development department operations; provide feedback on improvements or changes to business processes and documentation provided by users.
• Refine and enhance documentation of The Raiser’s Edge for use by the data entry clerk and other relevant users that gives details as to the ways our organization uses it and why.
• Create and implement data oversight functions that ensure that a high standard of ‘clean’ data is being maintained. Work to train relevant staff to ensure the quality of data.
• Coordinate gift processing with the Data Entry Clerk and Development Coordinator and monitor work to ensure quality control.
• Oversee input of all offline and online gifts and gifts charged to debit and credit cards.
• Create and run highly complex queries, exports and reports in support of the annual giving program and other fundraising efforts in cooperation with the Associate Director of Development, Annual Fund Manager and others as needed.
• Support colleagues by investigating problems and recommending solutions relative to any and all database functions, leveraging IT and Blackbaud Support relationships as necessary.
• Coordinate with the accounting department to ensure that gift data is properly coded and communicated in the accounting software.
• Assist with special events, as assigned.
• Organize and oversee job-related tasks to be completed by volunteers or temporary workers.
• Other duties as assigned, which support the Food Bank’s goal of increasing fundraising in support of programs and services that benefit our community.

QUALIFICATIONS:

• Bachelor's degree or equivalent experience required.
• Successful, progressively responsible experience managing The Raiser’s Edge fundraising database and an interest in learning more about The Raiser’s Edge database. Knowledge of Crystal Reports, Advanced MS Excel and CRM systems a plus, but not required.
• Familiarity and experience in support of complex direct marketing fundraising functions (e.g., direct mail, monthly and workplace giving and online fundraising techniques, including highly segmented donor mailing lists and procedures) highly desirable.
• Strong communication and interpersonal skills, with the ability to clearly convey concepts and procedures and to build effective working relationships. Experience in answering inquiries and requests in a friendly and direct manner.
• Ability to work well under pressure, with a wide variety of people including volunteers, and to prioritize tasks and complete tasks independently with little direct supervision.
• Well-organized, attentive to detail, and ability to work in an environment of scheduled deliverables where requirements can change.
• Strong organizational, analytical and problem-solving skills, with ability to think creatively and strategically.
• Broad knowledge of fundraising principles is preferred; passion for the mission of the Food Bank is a plus.
• Unfortunately, we are unable to sponsor job candidates for work authorization.

SALARY: Based on qualifications and experience.
BENEFITS: Medical, dental, life, long-term disability, and employer-paid retirement plan. Generous holiday and vacation schedule.

Please submit cover letter and resume to:
Raiser’s Edge Database Administrator Search
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org (please include your last name in the subject line of your email e.g. “Raiser’s Edge Database Administrator Search – Smith”

The San Francisco Food Bank is an Equal Opportunity Employer.