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WORKING AT THE SAN FRANCISCO FOOD BANK

Our success in ending hunger in San Francisco relies on the people who work for our organization. If you would like to be a part of building a community where nutritious food is available to all, please consider joining our team of talented and dedicated individuals.

We provide a comprehensive employee orientation, continuing education at workshops and seminars, a wide variety of employee activities throughout the year, and competitive salary - all in a supportive and dynamic environment. Thank you for your interest in our organization.


Accounting Manager

Job Status:  Full-Time, Exempt
Department: Finance & Administration              
Reports to: Director of Finance & Administration
Supervises: Two full-time Accounting Assistants

PURPOSE OF POSITION:  

Manage the Food Bank's day-to-day accounting function including the general ledger, financial statement preparation, bank and investment account reconciliations, fixed asset accounting, financial analysis, accounts payable and receivable, and some tax preparation. Supervises one full-time Accounting Assistant responsible for processing A/P and one full-time Accounting Assistant responsible for processing agency A/R and donations.

DUTIES AND RESPONSIBILITIES

  1. Prepare monthly internal financial statements including posting of monthly journal entries, reconciliation of cash and investment accounts, and preparation of appropriate backup documentation and supporting schedules
  2. Maintain and update the chart of accounts, performing system updates as necessary
  3. Prepare schedules and reconciliations for annual financial statement audit; act as primary liaison between the San Francisco Food Bank and external auditors
  4. Maintain all subsidiary schedules of balance sheet accounts including fixed assets, prepaid expenses, etc.
  5. Conduct account analysis and reconciliation including tracking and reporting of restricted funding
  6. Account and invoice for Federal, State and local government grants
  7. Provide budgets and reporting documentation for private grants using organization’s functional allocation of expenses
  8. Assist in preparation of annual operating and capital budgets
  9. Define and implement accounting policies and procedures
  10. Establish and monitor internal controls
  11. Supervise accounts receivable process including the processing, entry and posting of all invoices, as well as proper reconciliation with inventory reports
  12. Supervise accounts payable process including preparation and processing of vendor invoices, review of invoice coding and authorization, and posting and distributing of checks
  13. Other duties as assigned

QUALIFICATIONS

  1. Minimum of 4 years of experience in accounting with thorough understanding of A/P, A/R, and G/L. Experience in public and nonprofit accounting a plus. CPA preferred but not essential.
  2. Strong computer skills including experience with several accounting software packages and proficiency in Excel and MS Word.
  3. Ability to work thoroughly and accurately in fast paced environment.
  4. Creative problem solving skills and strong sense of ownership that demonstrates motivation to seek additional responsibilities and/or implement procedural improvements.
  5. Good project management skills, excellent ability to organize and work independently with little supervision.
  6. Ability to appropriately prioritize and manage workload in accordance to specific job description requirements and multi-departmental needs.
  7. Good oral and written communication skills.
  8. Strong interpersonal skills with ability to work and interact well with individuals (staff and volunteers) from a variety of socioeconomic backgrounds in a culturally diverse environment.
  9. Knowledgeable of the operation of standard office equipment (telephones, fax, copiers, etc.)

Please submit cover letter and resume to:

Accounting Manager
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org (Please include “Office and Facilities Coordinator” in the subject line of your email.)

The San Francisco Food Bank is an Equal Opportunity Employer.

Director of Development

Organizational Overview

The San Francisco Food Bank was founded in the early 1980’s to collect donated food and distribute it to programs that feed the very poor. It has become San Francisco’s leading organization devoted to ending hunger and has set state and national standards for success.

After building a new food distribution center in 1997 and subsequently creating a network of over 200 neighborhood pantries, the San Francisco Food Bank distributes more food to its people in poverty than any food bank in the nation. We also lead the sector in distributing nutritious food. A decade ago we began soliciting donations of fresh produce directly from growers and packers and creating a year-around supply of fruits and vegetables for our clients. After expanding produce sourcing and distribution to other food banks in the San Francisco Bay Area, the program was renamed Farm to Family and placed with the California Association of Food Banks for the benefit of all food banks in California and the western United States. The program was featured in the NY Times Magazine in October 2009.  http://www.nytimes.com/2009/10/11/magazine/11banks-t.html

In January 2011 we merged with the Marin Food Bank and have brought that county up to the service levels in San Francisco.

Because of our strong performance and innovations like these, we have asked our donor base for an exceptional level of support. That support has fueled our growth and allowed us to undertake new programs that have provided unparalleled benefit for those we serve.

We are a member of Feeding America, the nation’s food bank network. Through that affiliation we maintain nationally recognized standards. We connect with national donors of food and money and act together to affect national policies that help our clients. We are currently working with Feeding America on a national campaign targeting donors who are able to give $1 million + toward a joint campaign benefiting national and local priorities.

The San Francisco Food Bank is a leading advocate for better government programs to benefit those we serve. We work locally for better access to school meals, food stamps and other food programs. We advocate at the state and national level to streamline programs and cut red-tape that prevents and discourages clients from receiving benefits for which they qualify.  We seek to measure the impact of hunger through surveys and studies.

We act as a voice for those who seek assistance to feed themselves and their families. Through the media we speak out on issues of poverty and hunger to raise awareness and create action that supports both public and private efforts to combat hunger.

The San Francisco Food Bank is seeking a Director of Development to strategically lead the organization’s fund development department to meet its current goal of $11mm in annual support of our $14mm budget.


Function and Responsibility

Supervises:  Associate Director of Marketing and Communications; Associate Director, Major Gifts; and the Senior Grants & Development Manager

Reports to: Executive Director

The Director of Development oversees, manages, and directs all individual, corporate, foundation and special project fundraising activities for the Food Bank. S/he leads the twenty person development team to meet the revenue needs of the organization.

Fundraising

  • Develop and lead a comprehensive and diversified fund development strategy to sustain and grow the revenue base of the Food Bank. Inspire and motivate the Development Team and oversee the Food Bank’s development efforts to raise funds to meet the annual operating budget. 
  • Ensure that all fundraising campaigns are well organized, well executed and lay the foundation for future increases in community support.
  • Lead and participate in the identification, cultivation and solicitation of major donors and planned gift donors in order to grow, strengthen and nurture the San Francisco Food Bank’s donor base.
  • Oversee the mail solicitation of current and potential donors.
  • Oversee the maintenance and expansion of the Food Bank’s website, e-appeals and social network activities to achieve fundraising objectives and goals through online giving.
  • Lead the Grants team to maintain, cultivate and increase foundation support. Work with staff to identify Food Bank work that is fundable and identify new sources of foundation support.
  • Assure the strong management of the donor database and the prompt, accurate acknowledgement and recognition of donor contributions and food drive donations.  Maintain information that will move our relationships with donors ahead.
  • Establish and oversee development of gift policies, systems and procedures built on ethical standards for soliciting and reporting.
  • Lead the development of a short and long-term inter-departmental integrated marketing plan and lead a team in setting and executing marketing strategies.
  • Involve the Executive Director, board members and other Food Bank staff in the above fundraising activities, as appropriate.
  • Keep up with trends in philanthropy to keep the Food Bank on the forward edge of acquiring donor support in the future.
  • Staff and provide leadership to the Board of Director’s Development Committee.

Public Awareness

  • Oversee public outreach activities, including advertising and media campaigns related to raising funds or promoting awareness about the Food Bank and its impact on ending hunger.
  • Make public presentations and appeals to prospective corporate, foundation, individual and congregation funders.
  • Represent the Food Bank at community functions as appropriate.

Organizational Support

  • Develop and manage the annual fundraising budget and work plan, tracking and reporting results to the management team and the board.
  • Support future growth efforts of the organization by participating in strategic planning activities and providing fundraising campaign analysis to the management team and the board.
  • Participate on the senior management team to provide leadership and direction for the Food Bank’s policies, programs and operations.
  • Work with the Executive Director and members of the senior staff to secure in-kind (other than food) donations and pro bono services as needed.

Staff Management

  • Set strong vision for development team, including clear objectives and goals. Motivate team to meet clear department goals and celebrate milestones along the way.
  • Provide strong professional development support for the fundraising team and mentor individuals toward greater professional achievement.
  • Maintain a strong team spirit and healthy working environment within the department.

 Qualifications and Experience

  • Bachelor’s degree required. Advanced degree and/or post-graduate training in fundraising preferred.
  • An organized and strategic approach to fundraising with experience in managing, developing and coordinating successful fundraising efforts. A record of setting and meeting fundraising goals.
  • A minimum of five years experience in fundraising with progressive experience in multifaceted development work.
  • Experience managing a large team of professionals. Proven ability to create and maintain a collegial and positive work environment with high moral, professional standards and productivity. 
  • Demonstrated success in major gift cultivation, solicitation and stewardship, direct response, grant writing, foundation, government and corporate funding.
  • Thorough understanding of all components of a diversified funding base including developing and managing budgets and knowledge of the most up-to-date donor tracking systems and tools.
  • A track record as an effective communicator who is articulate and persuasive in written and verbal communications; adept at crafting proposals, donor correspondence and other kinds of materials and making presentations to a variety of audiences.
  • Demonstrated ability to think strategically and a thorough understanding of strategic development and partnership building.
  • Ability to perform in a results-oriented culture of accountability and measured outcomes.
  • Ability to work and interact well with individuals from a variety of socioeconomic backgrounds in a culturally diverse environment.
  • Ability to work under pressure at times and adapt easily. 
  • Sound judgment, professionalism and a positive attitude.

Personal Characteristics

  • A skilled supervisor and mentor with experience managing a large team of people;

  • Someone committed to and enthusiastic about the mission and vision of The San Francisco Food Bank;

  • A strategist who is adept at planning, prioritizing, organizing and following through;

  • A superior communicator;

  • Outgoing, straightforward, creative, and self-motivated;

  • A facilitator, collaborator, and coordinator with outstanding leadership abilities and interpersonal skills;

  • An individual with credibility, good judgment, honesty, integrity, trust, and the ability to motivate others in a similar vein;

  • One who shares information readily, listens as well as gives advice and respects the abilities of others;

  • Team-focused, must enjoy and be successful at working on teams and able to roll up one’s sleeves and make things happen as an individual;

  • A person who presents a high degree of maturity, sophistication, self-confidence, and flexibility.

The San Francisco Food Bank offers a competitive salary and generous benefits. To apply for this position please send a cover letter detailing your interest and your track record as a development professional along with a resume to:

Director of Development Search
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: dod@sffb.org (Please include “Director of Development” in the subject line of your email.)

The San Francisco Food Bank is an Equal Opportunity Employer.

 

Office & Facilities Coordinator     

Job Status:  Full-Time, Non-Exempt
Department: Finance & Administration              
Reports to: Director of Finance & Administration

PURPOSE OF POSITION:  

The Office & Facilities Coordinator oversees all office and facility operations, coordinating general building maintenance, facility recordkeeping and security; ensuring cleanliness and presentation of office space and maintaining office equipment and supplies. 

DUTIES AND RESPONSIBILITIES

A.  Office

  1. Manages organization’s business and office services.
  2. Maintains insurance files including certificates of insurance, list of covered assets, and current vehicle list. Process all requests for changes to insurance coverage (e.g., additional vehicle or equipment coverage).
  3. Reports and monitors all office and vehicle insurance claims.
  4. Ensures timely filing of certain federal, state, county, and city tax forms and applications.
  5. Provides clean cubicles/offices stocked with necessary equipment such as keyboard trays, laptop stands and office supplies.
  6. Orders and activates NEXTEL phones for appropriate personnel.
  7. Maintains office storage and assesses needs including non-food storage in warehouse and supply closets.
  8. Purchases and performs inventory control of office supplies.
  9. Coordinates service/maintenance/supplies for copiers, fax machines, and postage machine.
  10. Obtains bids, analyzes price comparisons, and selects/recommends vendors.
  11. Coordinates and maintains organization’s disaster preparedness and business continuity plans.

B.  Facilities

  1. Oversees facilities projects and building improvements as assigned.
  2. Manages building systems ensuring the proper maintenance, inspection schedules, and operations of solar, HVAC, alarm, fire sprinkler, solar panels, elevator, and other systems.
  3. Troubleshoots any electrical, plumbing, HVAC, and industrial building systems failures and arrange for repairs.
  4. Performs preventative maintenance of water filtration systems.
  5. Performs weekly facilities walk-through inspecting for repair or maintenance needs and arranges for repair or maintenance when necessary.
  6. Coordinates cleaning and maintenance of employee common areas and overall facilities to ensure excellent presentation. Organizes annual cleaning needs and secures outside vendors to perform work.
  7. Coordinates stocking and servicing of vending machines and maintains inventory for the kitchen and break room.
  8. Keeps employees informed regarding facilities changes, other building news or maintenance issues.
  9. Oversee workplace security including distribution of keys and security codes, after-hours access, outdoor lighting, front gate timing and video surveillance system.
  10. Performs monthly/quarterly/annual inspections.
  11. Prepares annual facilities budget.

C.  All other duties as assigned

QUALIFICATIONS

  1. Two years experience in office services and basic building systems.
  2. Bilingual Spanish preferred.
  3. Creative problem solving skills and strong sense of ownership that demonstrates motivation to seek additional responsibilities and/or implement procedural improvements.
  4. Good project management skills, excellent ability to organize and work independently with little supervision.
  5. Knowledgeable of the operation of standard office equipment (telephones, fax, copiers, etc.)
  6. Previous computer experience using MS Word and Excel, Outlook and Internet necessary.
  7. Strong interpersonal skills with ability to work and interact well with individuals (staff and volunteers) from a variety of socioeconomic backgrounds in a culturally diverse environment.
  8. Ability to appropriately prioritize and manage workload in accordance to specific job description requirements and multi-departmental needs.
  9. Ability to lift 25 pounds.
  10. Ability to respond to occasional facility needs outside of business hours.
  11. Valid driver's license and access to vehicle preferred.

Please submit cover letter and resume to:

Office & Facilities Coordinator
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org (Please include “Office and Facilities Coordinator” in the subject line of your email.)

The San Francisco Food Bank is an Equal Opportunity Employer.

Program Coordinator

Job Status:  Full-Time, Non-exempt
Department:  Programs
Reports to:  Senior Program Manager

PROGRAMS OVERVIEW: 
The San Francisco Food Bank’s mission is to end hunger in San Francisco and Marin.  We are the primary source of food for over 400 nonprofit and faith-based organizations of all sizes that provide meals, snacks and groceries to people in need.  We will distribute over 45 million pounds of food this year. Our largest initiative is expanding and enriching a coalition of over 220 pantries offering groceries to more than 28,000 households weekly.  Some pantries are open to the community and others target to serve families, older adults, immigrants and residents of subsidized and supportive housing.  We offer healthy snacks to agencies and schools serving thousands of children daily.  We provide a 3-day supply of groceries to individuals and families faced with a crisis.  We deliver sustaining groceries to homebound older adults.  We host a range of nutrition education programs and lastly, we help people signup for food stamps. 

PURPOSE OF POSITION: 
Join a collaborative team of motivated individuals designing, supporting and expanding food programs throughout San Francisco and Marin counties.  This position is full time non-exempt and reports to a Senior Program Manager.  The position will be responsible for the implementation and day to day coordination of the Food Bank’s new pantry enrollment system, centered around a shared customer database and program access protocols designed to facilitate the fair and equitable distribution of donated food at public food pantries throughout San Francisco and Marin Counties. 

DUTIES AND RESPONSIBILITIES

A)   Program Coordination
           

  1. Coordinate and oversee the implementation of newly designed system to manage the participation of thousands of households in a network of over 70 weekly neighborhood-based food pantries in San Francisco and Marin counties.  Manage initial neighborhood-wide enrollment events.
  2. Serve as lead trainer for bot paper and computer-based participant registration, tracking and reporting systems.
  3. Provide adequate technical support to ensure the new pantry enrollment system is effectively managed by participating agencies.
  4. Effectively communicate and educate participants about new system and requirements, through group presentations, individually meetings and written correspondence.
  5. Monitor compliance with enrollment protocols, following up with participants and pantry representatives as necessary.
  6. Coordinate program logistics with other programs and operations staff.
  7. Maintain effective communication with partner agencies regarding system evaluation and changes.

B)   Information Management       

  1. Develop and maintain effective participant and agency record keeping systems, collecting, managing, analyzing and reporting on data.
  2. Develop forms, documents and procedures to establish and maintain accurate records and timely communication between agencies, the Food Bank and participants.
  3. Ensure that participants receive pantry site assignment and responses to complaints, questions and concerns in a timely manner.

C)   Evaluation

Evaluate pantry enrollment system policies, procedures, forms, instructional materials and reports and make adjustments as needed.

D)  Other Duties as Assigned
                                                                       

QUALIFICATIONS

  1. Bachelor’s degree and a minimum of three years of relevant experience, preferably in the nonprofit sector.
  2. Experience with and aptitude for customer relations, data and systems management, project development and coordination, and community organizing.
  3. Interest in hunger or food issues, and ability to communicate in Cantonese and/or Spanish strongly preferred.
  4. Creative, energetic, detail-oriented and well-organized self-starter with strong interpersonal skills, willing to find creative solutions to problems and adaptable to a changing work environment.
  5. Demonstrated ability to manage, organize and motivate others and to communicate clearly and concisely, both orally and in writing.
  6. Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment.
  7. Proficiency in Word, Excel and databases. 
  8. Valid driver’s license (access to vehicle strongly preferred).

SALARY RANGE: based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability and employer-paid retirement plan.  Generous holiday and vacation schedule.

Please submit cover letter and resume to:

Program Coordinator Search
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org (Please include “Program Coordinator” in the subject line of your email.)

Program Coordinator (Neighborhood Representative)

Job Status:  Full-Time, Non-exempt
Department:  Programs
Reports to:  Senior Program Manager

PROGRAMS OVERVIEW: 
The San Francisco Food Bank’s mission is to end hunger in San Francisco and Marin.  We are the primary source of food for over 400 nonprofit and faith-based organizations of all sizes that provide meals, snacks and groceries to people in need.  We will distribute over 45 million pounds of food this year. Our largest initiative is expanding and enriching a coalition of over 220 pantries offering groceries to more than 28,000 households weekly.  Some pantries are open to the community and others target to serve families, older adults, immigrants and residents of subsidized and supportive housing.  We offer healthy snacks to agencies and schools serving thousands of children daily.  We provide a 3-day supply of groceries to individuals and families faced with a crisis.  We deliver sustaining groceries to homebound older adults.  We host a range of nutrition education programs and lastly, we help people signup for food stamps. 

PROGRAMS OVERVIEW: 
Join a collaborative team of motivated individuals designing, supporting and expanding food programs throughout San Francisco and Marin Counties.  We work with human service and faith-based organizations to bridge the gap between donated foods and families and individuals struggling to make ends meet in two of the counties with the highest costs of living in the world. This position is a full time non-exempt position that reports to the Senior Program Manager and will coordinate programming in a to be determined section of San Francisco.  Candidates should have experience working with community-based organizations and low-income communities in San Francisco. Bilingual Cantonese and/or Spanish required.

Responsibilities/Duties

1. Agency Relations

  • Provide support to member agencies to improve/expand/sustain food distribution programs and optimize utilization of Food Bank services.
  • Inform, monitor and follow up with participating agencies to ensure compliance with Food Bank policies.
  • Provide technical assistance to weekly food pantries which can include de-escalating conflicts, training new site staff and volunteers, and introducing new systems.
  • Perform outreach in low-income communities to identify, recruit and train community-based organizations to establish food programs.

2. Program Coordination      

  • Administer Food Bank program policies, procedures, information collection, reporting and evaluations.
  • Communicate program information with agency representatives and Food Bank staff.
  • Coordinate program logistics.

3. Contract/Grant Support

  • Assist with proposals, implementation and reporting for government contracts and private grants.

4.   Other Duties as Assigned

Required Knowledge, Skills and Abilities

    • Bachelor’s degree and 2 years of experience working in social services and or community organizing, or an equivalent combination of training and experience.
    • Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment.
    • Strong ability to manage conflicts.
    • Proficiency in Word, Excel and databases.
    • Interest in hunger or food issues.
    • Valid driver’s license required.

SALARY:  based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and employer-paid retirement plan.  Generous holiday and vacation schedule.

Please submit cover letter and resume to:

Program Coordinator Neighborhood Representative Search
San Francisco Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org (Please include “Program Coordinator Neighborhood Representative” in the subject line of your email.)

The San Francisco Food Bank is an Equal Opportunity Employer.

             
 
               
 
 
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